Father ‘mortified’ after terrified girl stuck in vending machinejuillet 1, 2020
Mr Kristoffersen was forced to break her out with power tools, while her mother held her hand and reassured the distressed schoolgirl everything would be okay.
“She was terrified,” Mr Kristoffersen told 9News.
“I just grabbed a chisel and a power drill and raced to the Wynnum plaza.”
Mr Kristoffersen left work immediately but still took about 15 frantic minutes to reach the shopping centre, where a few bystanders tried to free his daughter.
The family is furious, alleging centre management offered little support.
They’ve claimed the staff were ill-equipped to deal with the accident.
“No one had any keys to start with that was probably the main concern,” he said.
“No one could open the machine up and actually help out.”
He said the fire brigade was not called for assistance and instead staff simply tried to call the phone number on the machine.
“It kept ringing out no answer,” Mr Kristoffersen said.
Centre management said in a statement they “responded immediately and requested the presence of emergency services”.
Mr Kristoffersen said he was “mortified” by the “traumatic event”.
His daughter had recovered but was “definitely affected” after being stuck.
The skill tester machine is back up and running but Mr Kristoffersen wants all parents to be aware of its dangers.
“Just to make sure it doesn’t happen again,” he said.